AWS Lambda and Calldrip Integration: Solving Communication Problems

Today's business world relies heavily on seamlessly integrating technologies for efficient operations. AWS Lambda and Calldrip have marked their place as the most successful technologies in the cloud and call center industries, respectively. Let's discuss how Lambda and Calldrip integration can benefit businesses.

AWS Lambda

AWS Lambda is a leading serverless compute platform. It runs your code without the need for server setup, scaling, and patching, allowing you to focus on your core product rather than infrastructure. As a result, AWS Lambda delivers increased agility and productivity while slashing operational expenses.

Calldrip

Calldrip is a call center software that initiates web or phone call sessions between the agents and the leads with zero lag. It connects agents with leads in seconds, allowing them to convert more leads into customers, thereby improving sales productivity.

Integration through API or SDK

AWS Lambda and Calldrip can be integrated through an API or SDK. The integration enables AWS Lambda developers to trigger a call to the Calldrip platform when an event occurs within AWS Lambda. Calldrip receives the call, initiates the session between the agent and the lead, and provides the agent's name and the lead's phone number. With this integration, users can communicate with leads more effectively and improve conversion rates with better handoff between Lambda and Calldrip systems.

Problems their Integration Solves

The integration between AWS Lambda and Calldrip solves several problems. Firstly, the integration provides seamless communication between the cloud and call center. Secondly, it allows users to make web or phone call sessions in seconds between agents and leads. Additionally, it ensures a productive and effective handoff between the Lambda and Calldrip systems.

Conclusion

AWS Lambda and Calldrip integration provide a fast and efficient way for users to initiate call sessions between agents and leads. As a result, users can convert more leads into customers, improving sales productivity. The integration ensures seamless communication between the cloud and call center, speeds up handoff between systems, and provides a better experience for users.