Pinterest is a social media platform where users can create and share collections of images, recipes, and other content. Meanwhile, Zendesk is a customer service software that helps businesses manage and respond to customer inquiries.

The two platforms can be integrated through API or SDK, allowing businesses to provide better customer service on Pinterest. This integration enables Zendesk tickets to be created when a customer comments on a pin, sends a message or requests help. Businesses can also respond to these tickets in real-time.

The integration between Pinterest and Zendesk solves several problems. For one, it streamlines customer service inquiries and requests. Instead of having to scour multiple social media platforms for customer questions, businesses can now respond to these inquiries through Zendesk.

The integration also allows businesses to create a better customer experience. By being able to quickly respond to customer inquiries on Pinterest, businesses can provide prompt service, which can help to increase customer satisfaction and loyalty. The integration also helps to ensure that customer questions aren't missed, which can help to retain customers and prevent negative reviews.