Integrating Microsoft Dynamics 365 CRM with GoTo Webinar

Microsoft Dynamics 365 CRM is a customer relationship management (CRM) platform that helps businesses build meaningful relationships with their customers. GoTo Webinar, on the other hand, is a platform for running webinars and online events. By integrating the two platforms through an API or SDK, businesses can simplify their workflow and save time.

Integration through API or SDK

The integration of Microsoft Dynamics 365 CRM with GoTo Webinar can be done through the API or SDK. The API allows businesses to create and manage webinars, register attendees, and track attendance data, among other things. The SDK, on the other hand, allows businesses to build custom integrations for their specific needs.

Problems their integration solves

The integration of Microsoft Dynamics 365 CRM and GoTo Webinar solves several problems for businesses. Firstly, it eliminates the need for manual data entry. By integrating the two platforms, businesses can automatically register attendees for webinars and track their attendance data in Microsoft Dynamics 365 CRM.

Secondly, the integration provides businesses with more insight into their customers. By tracking attendance data in Microsoft Dynamics 365 CRM, businesses can learn which customers are most interested in their products or services and follow up with targeted marketing campaigns accordingly.

Finally, the integration simplifies the workflow for businesses. By automating tasks such as registration and attendance tracking, businesses can save time and focus on other important aspects of their business.

Conclusion

The integration of Microsoft Dynamics 365 CRM with GoTo Webinar provides businesses with numerous benefits, including eliminating manual data entry, providing more insight into their customers, and simplifying their workflow. By integrating the two platforms through an API or SDK, businesses can streamline their operations and save time, ultimately leading to increased productivity and revenue.