How BigCommerce and Calldrip Integration Benefits E-Commerce Businesses

As online shopping continues to rise, e-commerce businesses must find ways to streamline their sales and customer service processes. Using the right platforms and tools can significantly improve their performance, but integrating them can be challenging. BigCommerce and Calldrip have solved this problem through their seamless integration via API or SDK.

What is BigCommerce?

BigCommerce is a popular e-commerce platform that offers a range of features, including website design, order management, marketing, shipping, and payment processing. It is known for its scalability, reliability, and ease of use, making it a top choice for businesses of all sizes.

What is Calldrip?

Calldrip is a sales acceleration tool that optimizes lead response time. It instantly connects customers who have filled out a web form with a live sales agent, increasing the chances of conversion. It also records and analyzes calls, providing valuable insights for sales teams.

Integration of the Two through API or SDK

The integration of BigCommerce and Calldrip allows businesses to efficiently manage their sales and customer service processes. It works via API or SDK, allowing data to seamlessly transfer between platforms. This integration enables sales agents to receive automatic notifications of new orders and connect with customers through phone or text messages, improving their response time and increasing the chances of sales conversions.

Problems their Integration Solves

The integration of BigCommerce and Calldrip solves several problems for e-commerce businesses:

• Lack of integration between sales and customer service platforms
• Manual notifications of new orders, causing delays in response time
• Inability to instantly connect with customers who have expressed interest in a product
• Lack of analysis and insights on sales calls and conversions

Conclusion

The integration of BigCommerce and Calldrip is a game-changer for e-commerce businesses. It offers a seamless solution for managing sales and customer service processes, improving response times, and increasing sales conversions. By leveraging these two powerful platforms, businesses can optimize their performance and stay ahead of the competition.

If you're interested in integrating BigCommerce and Calldrip, visit their websites or contact their support teams for more information.